Human-Centered Design Thinking to Innovate and Solve Problems

About the Workshop

Innovation is key to any job responsibility or organization. Enjoy a fun, effective and highly flexible sampling of Human Centered Design tools that honor the people for whom the product, service or policy is being designed. Work together to create, improve, choose and evaluate new strategies and solutions that can be applied to any challenge or opportunity at work or at home.

Participants in this workshop will:

  • Learn core Design Thinking principles and why they are so important to innovative solutions.
  • Practice ways to understand and build empathy for the people/populations who will benefit from your strategies so they’ll work in real life.
  • Try out a fun and quick exercise to frame the goal and its scope, which is essential to finding the best solutions.
  • Dig indepth with an easy diagramming tool that explores the people, places and things involved in your topic to draw out key connections and features of your challenge or opportunity.
  • Try out ways to evaluate emerging ideas and then tell your story about your final policy, service, or product. 

About the Facilitator

Lisa Hanger’s deep experience in nonprofit talent development includes leading learning teams such as Harwood Public Innovators, Community Impact, Constituent Relationship Management, Outcomes Design, Appreciative Inquiry, and Human-Centered Design Thinking (HCD). She is a Registered Corporate Coach, Certified DiSC Styles Trainer, and a Harwood Institute for Public Innovation Certified Coach. She has extensive board governance training, is a Master Facilitator and is trained in multiple design thinking and strategic planning models. Her career includes consulting and coaching and being Vice President for Talent and Performance serving 60+ United Ways for over 25 years.


We are still securing sponsors for our workshops. If you’d like to sponsor this workshop and have your logo appear here, contact Tandy Shuck.

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December 10, 2024


9 a.m. - Noon


$59 per person LJC and Franklin College alumni, Franklin, Aspire and Indy Chamber members; $69, general public


Johnson County Armory
325 Minuteman Way
Franklin, Indiana 46131

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